How do I get the Zoom App on iPhone?

If you are using an iPhone, you can download the Zoom app from the Apple App store. Open the App store and search for "Zoom". Install ZOOM Cloud Meetings (zoom.us). After you have downloaded Zoom onto your iPhone, you do not need to create an account; simply close the app. Go to srfonlinemeditation.org. Once on the SRF Online Meditation Center website, click the symbol that is box with a forward arrow on your iPhone. Scroll down and find "Add to Home Screen" Click that and you will have an ...

Do I have to keep my video on during online services?

In general, we encourage you to leave your video camera on to facilitate the experience of joining a group meditation, but of course you may certainly turn your video off if you prefer. For more information, including frequently asked questions, about how to participate in the SRF Online Meditation Center please visit our How to Participate Page (https://srfonlinemeditation.org/how-to-participate-2/).

I can’t see my video, but it worked earlier

This Zoom Help link will give you instructions to see if you turned off your video by mistake after the previous meditation: https://support.zoom.us/hc/en-us/articles/203024649-Video-Or-Microphone-Off-By-Attendee Open the link and click on the type of computer you are using.

Why was my video was shut off during the meditation?

To maintain SRF standards for the SRF Online Meditation Center, a team of two online ushers serve various functions. One usher is responsible for all technical needs during the meditation. One usher is assigned to monitor the video screens during each meditation service. Your video may have been turned off because the usher determined that there was something on your screen which prompted the action. The usher will try to get the attendee's attention using the chat function at the bottom of the...

How can I turn my video off before entering an online service?

If you would like a video preview box to show up before you enter the online services, there is an option in your Zoom settings called "Always Show Video preview". If this is checked on, then every time you enter a meeting, a video preview box will open and give you the choice to turn your video on or off before you enter the meeting. Additionally, you can also turn on the option in your Zoom settings: "Always turn my video off". This means you will always enter the meeting with your video off.

I have security concerns about Zoom

The SRF Online Meditation Center has enabled default global account settings for our account from our very first Inaugural meditation in October, 2019. These settings eliminate the concerns for us from a "Zoom bombing perspective" that have been prevalent in the news lately. Below are the settings that allow us to have full control over our meetings: 1. For all participants, screen sharing and chat are turned off. 2. All participants are automatically muted upon entry, and cannot un-mute t...

Changing Your Name in Zoom

To change your name, sign in to the Zoom web portal and click Profile (https://zoom.us/profile). Your Zoom profile allows you to update your user information, including your name, email address, and more. Name: To change your name, click Edit on the right side. You can also change your name once you sign into the meditation if you follow these instructions: Changing Your Display Name in Zoom Rooms - A Participants window will appear. Click the "Rename" button (shown circled below). - E...

I am getting an error message - "Host Has Another Meeting in Progress"

If you are seeing the error message "Host Has Another Meeting in Progress", this generally indicates you are trying to join the meditation from the wrong calendar event. Please double check that you are clicking on the correct event in the calendar at the time of the meditation (sometimes devotees can confuse 9am for 9pm in the calendar, for example).

Which Audio Option Should I Use From a Mobile Device

When joining a service from your mobile device, you will need to choose an option on how to receive audio, otherwise you won't hear the audio at all. Your options are: "Call via device audio" or "call in". Generally you'll want to choose "Call via device audio" this will use your internet connection or data. The "Dial in" option would be if you want to call in via your phone line. If you choose that option Zoom will give you a phone number to call in order to hear the audio. This could be used i...

I Can't Hear the Leader During Meditations

Listed below is the Support Teams recommendations and information regarding sound issues during meditations. The usher checks the leader's sound level before the service begins, to make sure it's loud enough. After that, the loudness depends on the participant's equipment. Some leaders come booming through, others are much quieter. Since the usher is depending on his own computer's audio, to judge the loudness of the leader, it is difficult to get a 'standard audio output level' when we all ha...